Privacy policy
Last Updated: May 26, 2025
Pixelmind Sp. z o.o. ("we", "us", "our"), a company registered in Poland under company number KRS 0001173276, with tax identification number NIP 7011260754 and REGON number 541740643, having its registered office at Ul. Aleje Jerozolimskie 81, 02-001, Warszawa, prioritizes the confidentiality of our users' ("you", "your") information. This Privacy Policy outlines our practices concerning the collection, processing, disclosure, and protection of personal data when you engage with our AI-powered creative services including Image to Video, Text to Video, Background Remover, and Image Upscale (the "Service"). Your use of our platform constitutes acceptance of these data handling procedures.
1. Collected Information
We obtain information you voluntarily provide, including contact details during account creation or newsletter subscription. Our automated systems capture technical information such as network addresses, device specifications, and interaction metrics through tracking technologies and analytical services to enhance platform functionality.
When you use our AI tools, we may process the content you upload (images, text prompts) solely for the purpose of providing the requested services. We do not claim ownership of the content you create using our tools.
2. Information Utilization
We use your information for the following purposes:
- To provide and maintain our Service, including all AI-powered features
- To communicate with you regarding your account and service updates
- To improve and develop new features for our creative tools
- To ensure platform security and prevent fraudulent activities
- To comply with legal obligations and enforce our Terms of Service
3. Data Sharing and Third-Party Collaborations
We employ specialized payment gateways to process financial transactions securely. During purchases, you'll be redirected to these partners' environments to finalize payments. These entities manage payment information according to their individual privacy standards - we do not retain sensitive financial data on our infrastructure.
We may share data with:
- Cloud service providers that host our platform and AI models
- Analytics providers to understand service usage patterns
- Legal authorities when required by applicable law
4. Data Retention
We retain personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is maintained while your account remains active. Content generated through our AI tools may be stored for a limited period to allow you to access your creations.
5. User Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Right to access and receive a copy of your personal data
- Right to rectify inaccurate or incomplete information
- Right to request deletion of your personal data
- Right to restrict or object to certain processing activities
- Right to data portability where applicable
6. Protection Measures
We deploy robust security protocols including data encryption and restricted access systems to safeguard your information. While we implement comprehensive protections, absolute security cannot be guaranteed for online transmissions. Users must maintain the confidentiality of their authentication credentials.
Our AI services are designed with privacy in mind. We implement technical measures to ensure that your inputs and generated content are processed securely.
7. International Data Transfers
As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
8. Policy Amendments
This policy may be revised occasionally to accommodate operational changes or regulatory updates. The modified version will be published here with an updated revision date. Regular review of this document is advisable to remain informed about our data practices.
9. Contact Information
For questions or requests concerning your personal information, or to exercise your data protection rights, please contact our Data Protection Officer at:
Email: info@pixelmind.me
Postal Address: Pixelmind Sp. z o.o., Ul. Aleje Jerozolimskie 81, 02-001, Warszawa, Poland
We are dedicated to resolving privacy inquiries efficiently and with full transparency.