Last Updated: May 26, 2025

This website is provided by Pixelmind Sp. z o.o., a limited liability company registered in Poland under company number KRS 0001173276, with tax identification number NIP 7011260754 and REGON number 541740643, having its registered office at Ul. Aleje Jerozolimskie 81, 02-001, Warszawa ("we", "us", "our"). These Terms of Service ("Terms") establish the legal framework governing your use of our artificial intelligence-powered creative tools including Image to Video, Text to Video, Background Remover, and Image Upscale (collectively, the "Service"), creating a legally binding agreement between you ("user", "customer") and Pixelmind.

We strongly advise reviewing these Terms thoroughly before engaging with our AI technologies. Should any part of these Terms be unacceptable to you, you must refrain from using our Service immediately.

Your access to or transactions through our Site indicate your acceptance of these Terms, along with our Privacy Policy and all supplementary documents (together referred to as the "Agreement"). We encourage you to examine our Privacy Policy to learn about our data handling procedures. Please note we assume no responsibility for external websites that may be linked from our platform.

For any questions regarding these Terms, please reach out to us at info@pixelmind.me.

1. Changes to Terms

1.1 We reserve the right to modify any component of our Service without prior notification. It remains your obligation to periodically check these Terms for updates. Your continued use following any modifications signifies your acceptance of the revised Terms. The "Last Updated" date indicates when the most recent changes were implemented. Should you disagree with any modifications, you must immediately stop using our Service.

2. Description of Services

2.1 Our Service provides advanced AI-powered creative tools including:

• Image to Video conversion
• Text to Video generation
• Background removal from images
• Image upscaling and enhancement

2.2 Should your account be terminated, all content generated through our AI tools will be permanently erased without the possibility of recovery or financial reimbursement.

3. User Qualifications

3.1 You are required to utilize our AI technologies in a lawful manner consistent with all applicable regulations. Users must be at least 18 years old or have reached the age of majority in their respective jurisdiction.

3.2 By accessing our Service, you affirm that you possess the legal authority to enter into binding agreements.

3.3 Our Service is expressly prohibited in the following territories: Afghanistan, Cuba, Iran, North Korea, Syria, Russia, Belarus, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, China, DR Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. This list of restricted regions is subject to change.

4. Account Management

4.1 This Agreement becomes effective when you complete the account registration process, which involves providing personal information that we will store in our databases.

4.2 We retain the right to deny account registration if we suspect policy violations, fraudulent activity, inability to verify identity, or attempts to create multiple accounts.

4.3 Each individual may maintain only one active account. Users with previously suspended accounts must resolve any outstanding issues before attempting to create new accounts.

4.4 You accept full accountability for all actions conducted through your account. Sharing login credentials is strictly forbidden. Any unauthorized access must be reported without delay.

4.5 We may temporarily disable accounts if we suspect inaccurate information or breaches of these Terms.

4.6 We cannot be held responsible for losses resulting from unauthorized utilization of your account.

4.7 We reserve the right to immediately suspend access if we perceive threats to our Service, infringement of rights, or violation of laws.

4.8 Accounts showing no activity for 30 consecutive days or more may be permanently closed with all associated data removed.

5. Acceptable Use

5.1 Your use of our Service must adhere to these Terms and all relevant legislation. Specifically prohibited actions include:

• Accessing our Service from banned geographical locations;
• Attempting to decompile or alter our AI systems;
• Redistributing or commercializing our Service without authorization;
• Using our Service for commercial or political purposes without express consent;
• Actions that disrupt or impair Service functionality;
• Employing automated tools to extract data;
• Misrepresenting your identity or affiliation;
• Submitting dangerous or unlawful materials;
• Engaging in harassing or prejudicial conduct;
• Actions that interfere with other users' experience.

5.2 We may eliminate content or restrict access in cases of policy violations, with or without prior notice.

6. Policy Enforcement

6.1 You commit to abiding by all Terms and associated policies. To report violations, contact info@pixelmind.me with:

• A comprehensive description of the alleged violation;
• Precise location of the content (including URLs if applicable);
• Your complete contact details;
• A declaration made in good faith.

6.2 Our response to violations may involve issuing warnings, deleting content, imposing restrictions, or implementing account suspensions.

7. Financial Transactions

7.1 All financial transactions are conducted in Euros (EUR), with conversions from other currencies calculated at prevailing exchange rates.

7.2 Completing purchases necessitates providing complete payment information, including card details and billing addresses.

7.3 All displayed prices are in Euros unless explicitly stated otherwise.

7.4 Only approved payment mechanisms may be used. By completing a purchase, you confirm the transaction's validity and accuracy.

7.5 We may cancel orders due to product unavailability, pricing discrepancies, or payment complications.

7.6 Order confirmations will be sent to your registered email address. Please allow up to 14 days for delivery. Orders we cannot fulfill will result in refunds.

8. Account Funding

8.1 You may deposit funds into your account balance for subsequent transactions through your user dashboard or other designated methods.

8.2 Deposit transactions are processed by external payment processors according to their respective terms.

8.3 Comprehensive usage guidelines are provided on our Site.

9. Refund Policy

9.1 Circumstances qualifying for refunds include:

• Persistent technical problems unresolved after 5 working days;
• Unauthorized transactions confirmed by our investigation;
• Genuine billing mistakes;
• Confirmed fraudulent activities.

9.2 Consumers residing in the EEA, UK, or Switzerland may withdraw from digital content purchases within 14 calendar days.

9.3 This withdrawal right is forfeited if you begin accessing the digital content during the cancellation period.

9.4 Cancellation requests must be submitted to info@pixelmind.me.

9.5 Approved cancellations will receive complete refunds within 14 days (potentially extending to 30 days in certain cases). Refunds will be processed using the original payment method without deduction of fees.

10. Ownership Rights

10.1 All content featured on our platform (including text, visual elements, photographs, software code, etc.) is the exclusive property of Pixelmind or our licensors, safeguarded by intellectual property laws.

10.2 Any unauthorized use of trademarks displayed on our platform is expressly forbidden.

11. Protection Clause

11.1 You agree to compensate and protect Pixelmind against all claims stemming from: (i) your use of our Service; (ii) breaches of these Terms; (iii) infringement of third-party rights.

12. Service Warranty

12.1 Our Service is offered in its current state without guarantees regarding precision, dependability, or continuous availability. We disclaim all implied warranties to the maximum extent allowed by applicable law.

13. Responsibility Limitations

13.1 We shall not be responsible for any secondary, incidental, exceptional, or consequential damages resulting from Service usage.

13.2 You assume all risks associated with platform usage, including interaction with third-party content.

13.3 Our total liability is capped at the amount you have paid us during the six-month period preceding any claim.

14. Legal Framework

14.1 These Terms are interpreted according to Polish law, with any disputes settled in Polish courts. This does not limit your statutory consumer rights under local legislation.

14.2 Users from EEA countries or Switzerland may access the EU Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr).

15. General Provisions

15.1 Our failure to enforce any provision of these Terms does not constitute a waiver of rights. Any waiver must be documented in writing.

15.2 These Terms do not establish an employment or partnership relationship between parties.

15.3 This document represents the entire understanding between parties, replacing all previous agreements.

15.4 This Agreement remains effective until terminated by either party. Termination does not nullify previously established rights. Provisions intended to survive termination will remain in force.